Trust
Accessibility
inspectorjay is built to meet WCAG 2.1 Level AA, the standard the ADA Title II rule sets for the websites and apps state and local governments use and buy. Here's how we check it, and where it still falls short.
Report dated October 20, 2026
The short version
- Our Accessibility Conformance Report uses the VPAT® 2.5 WCAG format, covers WCAG 2.0 and 2.1 at Levels A and AA, and is public, so you can attach it to a purchase without asking us.
- Every page and app screen is checked automatically on every change, in both light and dark colors. A serious problem stops the release.
- Every task can be done from a keyboard, including drawing a signature (type it instead) and placing a site on the map (type the coordinates).
- Four criteria are partially supported, each with a text alternative. They're listed below.
- We haven't yet tested with screen readers on real phones. That's next, and the report will be updated with the results.
The ADA Title II rule's compliance dates are April 26, 2027 for governments serving 50,000 people or more, and April 26, 2028 for smaller ones and special districts.
What's covered
The inspector app on phones, the office website for admins and staff, the sign-in pages, and the inspection reports emailed to contractors and owners. Each agency's workspace also has its own public accessibility statement, at youragency.inspectorjay.com/accessibility, naming the agency's own contact.
How we test
- Automated scans. axe-core checks every office page, every app screen, the contractor portal, the sign-in pages, and the accessibility statement against the WCAG 2.0 and 2.1 A and AA rules, in light and dark colors. Serious and critical findings fail the build.
- Reflow. Every page works at 320 pixels wide, the same as 400% zoom, without scrolling sideways.
- Text spacing. Main pages are checked with WCAG's increased letter, word, line, and paragraph spacing, with no clipped text.
- Keyboard. Scripted tests do the main tasks with only a keyboard: failing a checklist item, moving through the item sheet as a modal dialog, typing a signature, and using the menu on a narrow screen.
- Focus and titles. Each app screen sets its page title and moves focus to its heading.
- Motion. Reduced motion is respected, and the supervisor's live Today page can be paused.
- Review by hand. The page code is reviewed against each success criterion, and border and focus contrast is measured.
Where it falls short
These criteria are marked "Partially Supports" in the report. Each one has another way to get the same information.
| Criterion | What falls short | The alternative |
|---|---|---|
| 1.1.1 Non-text Content | An inspection photo is described by the inspector's note, which may not say what the photo shows. | The note, the checklist item, and the photo's location and time are all text. |
| 1.3.3 Sensory Characteristics | The project form describes other projects' sites as dashed circles on the map. | Each site's radius is listed on the Projects page. |
| 1.4.1 Use of Color | On the supervisor's Today map, marker color shows which inspector took a photo. | The table below the map lists the same people and sites by name. |
| 1.4.13 Content on Hover or Focus | Map tooltips can't be hovered over or dismissed with Escape. | The same details are shown as text on the page. |
What's next
During our field pilot we'll test with VoiceOver on iPhone, TalkBack on Android, and NVDA or JAWS on Windows, along with the largest text sizes and voice control. We'll fix what we find, update the report, and change its date.
Tell us about a problem
If anything in inspectorjay, or on this website, is hard to use with your assistive technology, email hello@inspectorjay.com. Tell us the page, what you were trying to do, and what you use (for example, VoiceOver on an iPhone). Our Terms of Service commit us to fixing accessibility problems promptly.
The Security page and Buying inspectorjay cover the rest of what purchasing usually asks for.